We respect your privacy. This policy explains how we collect, use, share, and protect personal information when you visit our website, contact us, or place an order.

Who We Are

We operate at Shop No 319, Sabkha Building (Gym Building), in front of Sabkha Bus Station, Deira, Dubai, U.A.E. You can contact us at contact@ventytextiles.com or by WhatsApp at +971 50 699 6543.

Information We Collect

We may collect your name, phone number, email address, delivery details, order details, messages you send us, and basic website usage data. If you contact us by WhatsApp, phone, email, or form, we keep the information needed to respond and manage your request.

How We Use Your Information

We use personal information to process orders, answer questions, provide customer support, arrange delivery or collection, handle returns or exchanges, improve our website and product selection, and meet legal or accounting requirements.

Sharing Information

We do not sell your personal information. We may share information only when needed to run our business, such as with trusted service providers, website and payment tools, shipping or logistics partners, or where disclosure is required by law.

Cookies and Website Data

Our website may use cookies and similar tools to keep the site working, remember preferences, and understand how visitors use the website. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

Data Retention

We keep personal information only for as long as needed for the purpose it was collected, including order handling, customer support, record keeping, and legal compliance.

Your Choices

You may ask us to update or delete information we hold about you, subject to our legal and business record-keeping requirements. You may also contact us if you want to stop receiving direct messages from us.

Security

We take reasonable steps to protect personal information, but no online system is completely secure. Please contact us promptly if you believe your information has been shared incorrectly.

Changes to This Policy

We may update this policy from time to time. Any new version will replace the previous one once posted on our website.

Contact Us

If you have any privacy questions, Contact us Textiles Trading LLC at contact@ventytextiles.com or +971 50 699 6543.